> ## Documentation Index
> Fetch the complete documentation index at: https://docs.svrnos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# GER-503 · Governance Unavailable

> A safety-critical governance component is offline while the AI product continues to serve users.

export const Badge = ({children, tone = "default", title}) => {
  const tones = {
    default: "bg-neutral-100 text-neutral-700",
    green: "bg-green-100 text-green-900",
    amber: "bg-amber-100 text-amber-900",
    blue: "bg-blue-50 text-blue-900",
    gray: "bg-neutral-50 text-neutral-600"
  };
  return <span className={`inline-flex items-center px-2 py-0.5 text-xs font-mono uppercase tracking-wider rounded ${tones[tone] ?? tones.default}`} title={title}>
      {children}
    </span>;
};

<div className="flex flex-wrap gap-2 mb-8 mt-2">
  <Badge tone="green">Documented</Badge> <Badge>Tier 5xx</Badge> <Badge>Layer L7</Badge> <Badge tone="gray">Added v0.1</Badge>
</div>

*Infrastructure Failures*

## Definition

A safety-critical governance component is offline while the AI product continues to serve users.

## Distinct from

* [**GER-429**](/ger/codes/429) — Safety component intentionally offline → this code. Safety component overloaded by volume → GER-429.

## Case study

SVRNOS has published a long-form case study on this code: [**ger 503 eu csam**](https://svrnos.com/insights/ger-503-eu-csam).

## Tags

`csam` · `eu-ai-act`

### Cite

```
SVRNOS. (2026). GER-503: Governance Unavailable. Governance Error Register. https://docs.svrnos.com/ger/codes/503
```