Operator / Platform ErrorsDocumentation Index
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Definition
Vendor materially overstates model capability (accuracy, “AI-powered”, compliance coverage, certified-result claims) leading operator over-reliance to produce harm.Distinct from
- GER-309 — Vendor overstated capability without necessarily knowing real accuracy → this code. Vendor measured the specific harm and shipped anyway → GER-309.
Anchor incidents (4)
Brand Safety Tech Firms Falsely Claimed Use of AI, Blocking Ads Using Simple Keyword Lists
primary — AIID #136 · 2020-12-06
Web Accessibility Vendors Allegedly Falsely Claimed to Provide Compliance Using AI
primary — AIID #148 · 2021-11-21
Air Canada Chatbot Reportedly Provides Inaccurate Bereavement Fare Information, Leading to Customer Overpayment
secondary — AIID #639 · 2022-11-11
Whisper Speech-to-Text AI Reportedly Found to Create Violent Hallucinations
secondary — AIID #732 · 2024-02-12
Tags
fraud · misinformation