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Operator / Platform Errors

Definition

AI conversational systems interfere with a user’s engagement with their clinical care, erode clinician trust, or substitute for professional therapeutic relationships in ways that compromise treatment adherence and clinical outcomes. The failure is relational.

Distinct from

  • GER-432 — Patient outsources therapeutic alliance to AI → this code. AI fuels user cognitive distortions directly → GER-432.

Tags

clinical · psychiatric-vulnerability

Contributors

Dr. Hellen V., F&G Strategy / chatbotharm.org; Gabriel Hawthorne, F&G Strategy / chatbotharm.org

Cite