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Infrastructure Failures

Definition

Platform sends a case to an external reviewer, vendor, agency, or authority. No timely acknowledgment or action is received before the risk window closes.

Distinct from

  • GER-408 — External handoff timed out → this code. Internal SLA breached → GER-408.
  • GER-501 — Handoff exists but external party did not respond → this code. No escalation handler ever built → GER-501.

Tags

suicide

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