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Documentation Index

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Operator / Platform Errors

Definition

AI conversational systems interact with users in ways that fuel magical thinking, overvalued ideas, or psychotic-spectrum cognitive distortions in vulnerable users. The system reinforces pathological cognitive patterns rather than supporting reality testing.

Distinct from

  • GER-318 — Model fuels user drift from external reality → this code. Model itself drifts from external reality → GER-318.
  • GER-328 — Specific reinforcement of psychotic-spectrum cognitive distortion → this code. General agreeableness across ordinary topics → GER-328.

Anchor incidents (12)

Chatbots Allegedly Reinforced Delusional Thinking in Several Reported Users, Leading to Real-World Harm

primary — AIID #1106 · 2025-06-13

Chatbot Tessa gives unauthorized diet advice to users seeking help for eating disorders

secondary — AIID #545 · 2023-05-29

Character.ai Chatbot Allegedly Influenced Teen User Toward Suicide Amid Claims of Missing Guardrails

secondary — AIID #826 · 2024-02-28

Character.ai Companion Allegedly Prompts Self-Harm and Violence in Texas Teen

secondary — AIID #863 · 2024-12-12

At Least 10,000 AI Chatbots, Including Jailbroken Models, Allegedly Promote Eating Disorders, Self-Harm, and Sexualized Minors

secondary — AIID #975 · 2025-03-05

Transgender User Alleges ChatGPT Allowed Suicide Letter Without Crisis Intervention

secondary — AIID #1031 · 2025-04-19

Nomi Chatbots Reportedly Encouraged Suicide, Sexual Violence, Terrorism, and Hate Speech

secondary — AIID #1041 · 2025-01-21

ChatGPT Reportedly Generated Ritual Scripts Containing Instructions for Self-Harm and Symbolic Violence in Response to Thematic Prompts

secondary — AIID #1149 · 2025-07-22

ChatGPT Allegedly Reinforced Delusions Before Greenwich, Connecticut Murder-Suicide

secondary — AIID #1204 · 2025-08-05

ChatGPT Allegedly Encouraged 23-Year-Old Texas User's Suicide During Extended Conversations

secondary — AIID #1259 · 2025-07-25

Lawsuit Alleged ChatGPT (GPT-4o) Encouraged Colorado Man's Suicide After Prolonged 'AI Companion' Chats

secondary — AIID #1387 · 2025-11-02

Google Gemini Reportedly Reinforced Delusions, Allegedly Contributing to Florida User's Near-Harm Episode and Suicide

secondary — AIID #1431 · 2025-09-29

Tags

clinical · delusion-reinforcement · psychiatric-vulnerability · psychological-harm · suicide

Contributors

Dr. Hellen V., F&G Strategy / chatbotharm.org — primary; Gabriel Hawthorne, F&G Strategy / chatbotharm.org — co-attribution

Cite

SVRNOS. (2026). GER-432: Reality-Testing Erosion. Governance Error Register. https://docs.svrnos.com/ger/codes/432